Shipping & Returns

UK Delivery:
Standard UK Mainland Delivery is £15.00 up to a weight of 10 kg.

International Delivery:
We ship worldwide by courier, road freight, air freight and sea freight. There is a range of very competitive delivery options available for international customers.

Export Documentation for International Customers:
We can supply all types of export documentation, please get in touch with us if you have specific requirements.
EU Certificate of Origin costs £60.00 which will be couriered separately.
Legalised Certificate of origins are available at cost.

Returns:
If you no longer require an item then please email us on info@rapidfilters.co.uk for a goods returns number (GRN). Please do not ship without the GRN as this can cause a delay in processing your refund or exchange or the warehouse can refuse to accept delivery. Returns process is very simple:

1- Email us with your order number, requesting a goods return number and a reason for return.
2- We will then issue a goods return number and ask you to send the goods back to us.
3- We will send you an email once we have received the goods.
4- Once your return has been approved we will refund or exchange your items as quickly as we can.

Please read our terms & conditions of sale for full details.

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